Data Deletion Request

You can request the deletion of your personal data from Blastly at any time.

What data will be deleted?

  • Your account profile information (name, email, credentials)
  • Message logs and delivery history associated with your account
  • WhatsApp Business Account (WABA) connection data stored on our platform
  • Template configurations and settings

How to request deletion

To request the deletion of your data from Blastly, please send an email to our privacy team:

Email Request

Send an email with the subject "Data Deletion Request" including your account email and tenant name.

privacy@blastly.id

Processing time

Data deletion requests are processed within 30 days of receipt. You will receive a confirmation email once your data has been deleted.

Note: Some data may be retained for a limited period as required by applicable laws or for legitimate business purposes such as fraud prevention and legal compliance. This will be communicated to you upon request.